Zendesk

Consolidate your customer review management

Manage Trustpilot reviews from within Zendesk's customer service and engagement platform.

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79% of consumers say that when a company responds to negative reviews and comments, it increases their trust in the brand.

Streamline review management

Use this integration to manage reviews from Zendesk without logging into Trustpilot or changing your existing customer service workflow. Each new Trustpilot review automatically creates a Zendesk ticket. Reply directly from Zendesk and automate tasks with triggers and macros.

This integration is available to Trustpilot users on the Standard Plan.

DE - Smart Integrations

Connect to Zendesk without any coding

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1. Connect your accounts

From your Zendesk Admin, find Trustpilot in the Marketplace. Follow the instructions to connect.

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2. TrustBox konfigurieren (2)

Wählen Sie eine helle oder dunkle Version, die passende Breite und Höhe sowie Filteroptionen, und aktivieren Sie Rich Snippets für die SEO.

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3. Bewertung beantworten (2)

Zeigen Sie, dass Ihnen die Erlebnisse Ihrer Kunden wichtig sind, indem Sie unter der Bewertung einen Kommentar hinterlassen und auf das Feedback antworten.

Read the full guide

Display great reviews on your store today

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